During design research, the homeowner walked through a spec home with the ideal floor plan and hired the design-build firm to build their custom home. The strategy behind this decision was to capitalize on the efficiency of having a single design-build firm who already built the spec home once before. However, this particular firm was inexperienced with client-driven projects. Consequently, they did not have a clear understanding of the requirements involved in the process of building a truly custom home as it relates to the administrative portion of construction. This lack of knowledge coupled with the homeowner's desired design upgrades made the design and construction process challenging. The absence of checks and balances within the design-build model also added challenges for the homeowner during the design of their custom home. Due to the difficulties encountered during the pre-construction phase, the homeowner determined it was necessary to bring in an Owner's Representative to assist with the overwhelming workload and monitor the construction process. This was the catalyst the project demanded to have any chance of success in meeting the schedule.

Dubrow Group was engaged as the Owner's Representative near the end of the pre-construction phase to assist with construction contract negotiations. Justin quickly noted the contractor's inexperience in construction management knowledge for a client-led custom home. Leaning on his construction management background, he guided the contractor on industry-standard procedures and implemented his standard owner documentation process required for construction. The additional effort of guiding the contractor and providing his customary documentation was an unexpected benefit later in the project when it was determined the contractor would need to be replaced mid-construction. Remarkably, there was zero downtime during construction due to the thorough documentation and processes put in place by Dubrow Group. This project was successfully completed, including the furniture installation one week before the opening of the Hamptons summer season.

Project Work Flow

Once Dubrow Group was engaged, they set the tone and pace for the construction work to ensure the client's project goals and expectations were met. Typically, an owner's representative is brought in during the preconstruction phase to pre-qualify all vendors and assemble the entire project team. By coming into this project late in the process, Justin, alongside his standard workflow outlined below, also leaned heavily on his previous experience as a construction project manager to ensure this project path met industry standards for documentation, approvals, and related item. 

• Refined and managed previously agreed upon project parameters - Goals, timeline, budget, funding, and payment. 
• Ensured the structure of the construction contract met industry standards.
• Created the required document management system for construction
• Coordinated the general contractor and all owner-supplied vendors.  - Owner supplied vendors included: A/V - Integrated automation, Lighting Designer, Landscape Designer, Landscape Contractor, Interior Designer, and other owner supplied vendors. 
• Identification of potential cost savings - Reduced project costs at the front end of construction, which more than covered Dubrow Groups’ fee.
• The project budget increases due to the change in contractor mid-process would likely have been much higher had Dubrow Group not been hired to monitor construction.
• Ensured the vendors heard and accomplished the client's requested goals and expectations for their custom home. 

‍